Is it possible to respond to users by retrieving their customer information (invoice, delivery, account information)?

This is an FAQ answer for the WordPress plugin chatGPT SmartSearchWP.

No, under no circumstances will sensitive information, such as customer account data (invoices, deliveries, customer account), pass through the chatbot. This approach guarantees total data security and ensures the confidentiality of non-public information on the site.

The only information accessible to the chatbot will be the “public” information you have chosen to include in your answers.

Nor is it possible to provide a helpdesk service for customer account recovery or password renewal. That’s what the basic WordPress features are for.