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Is it possible to identify the questions that the chatbot hasn’t been able to answer, so that it can be improved?

This is an FAQ answer for the WordPress plugin chatGPT SmartSearchWP.

Yes, the SmartSearchWP plugin for WordPress offers a conversation log, accessible from the WordPress back-office. This log can be used to analyze exchanges with users and identify queries that have not been answered satisfactorily.

With this tool, you can identify gaps in site content and add relevant information to improve the accuracy and effectiveness of chatbot responses.

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