ChatBot not displayed on frontend

If the SmartSearchWP chatbot is not displayed on the public part of your site, this may be due to the deactivation of the allow_url_fopen option in your server’s PHP configuration. This directive allows PHP to access remote files via URLs.

Solution: Enable allow_url_fopen

To solve this problem, you need to enable the allow_url_fopen option in your PHP configuration. Here’s how to do it:

1. If you have a managed or shared dedicated server, access your hosting management platform :
   • In your hosting management, look for the PHP configuration and check that the allow_url_fopen directive is enabled. If not, enable it.
2. If you have an unmanaged dedicated server, access the PHP configuration file (php.ini):
   • Connect to your server via FTP or SSH.
   • Locate the php.ini file, usually located in the main directory of your PHP installation.
   • Modify the allow_url_fopen directive:
     • Open php.ini with a text editor.
     • Find the line containing allow_url_fopen.
     • Make sure it is set to On
     • If the line is preceded by a semicolon (;), remove it to uncomment the directive.
   • Save changes and restart the server:
     • Save the modified php.ini file.
     • Restart your web server for the changes to take effect.

Note: If you don’t have access to the php.ini file, or if you’re using shared hosting, contact your hosting provider to enable allow_url_fopen for you.

After enabling allow_url_fopen, the SmartSearchWP chatbot should display correctly on your site.